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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.At Voop Wholesale, we are committed to ensuring your satisfaction. If you receive a damaged product, email us at care@voop.in within 24 hours, along with photos, and we’ll send a replacement.
Please note that certain items, such as perishable goods, custom products, and personal care items, are non-returnable. For questions, contact us.
If you’ve received the wrong product, let us know and we’ll send the correct one. We do not offer returns or refunds. For any concerns, reach out at +91 9157464161 or care@voop.in
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.